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Feira Social
How we collect, use, and protect your data, in compliance with the LGPD. Full transparency — we never ask for your password.
FeiraSocial, the operator of feirasocial.com, is the controller of the personal data processed here, under Brazil's General Data Protection Law (Law 13,709/2018 — LGPD).
Data Protection Officer: Osni
Email: [email protected]
Use this channel to exercise any right under the LGPD or to ask questions about privacy.
Registration and order data
Name, email, phone number (when provided), and the link or @handle of the public profile provided for delivery.
Payment data
Processed by our payment partners (PIX and digital wallets in Brazil, Payssion for local methods in other countries, and Wise for bank transfers). We do not store card data. For bank transfer payments, Wise provides us with the amount, currency, reference and, when the bank sends it, the name of the person who made the transfer — solely to identify the order and comply with legal obligations. For other methods, we only receive the transaction status and a payment identifier.
Browsing data
Cookies, IP address, device type, browser, and pages visited, used for security, fraud prevention, and usage metrics.
What we do NOT collect
Social media passwords. Ever. We don't ask for them, don't store them, and have no way to use them.
| Purpose | Legal basis (LGPD) |
|---|---|
| Process and deliver the order you purchased | Contract performance (Art. 7, V) |
| Provide support and respond to requests | Contract performance (Art. 7, V) |
| Issue tax documents and comply with legal obligations | Legal obligation (Art. 7, II) |
| Prevent fraud and protect the platform | Legitimate interest (Art. 7, IX) |
| Measure site usage and improve the experience | Legitimate interest (Art. 7, IX) |
| Send promotional communications | Consent (Art. 7, I) |
You can withdraw your consent to promotional communications at any time, using the unsubscribe link or by emailing the Data Protection Officer.
We only share the data that's strictly necessary with:
We do not sell personal data to third parties.
Some of our technical fulfillment partners and infrastructure providers are based outside Brazil. In these cases, the link or public @handle provided in the order — and, when applicable, technical browsing data — may be transferred to other countries.
These transfers take place under Art. 33 of the LGPD, through contractual clauses that require the partner to maintain a level of protection compatible with Brazilian law, and are limited to what's necessary to perform the service you purchased.
Our services are intended for people aged 18 or older. We do not knowingly collect data from minors. If we identify data collected improperly, it will be deleted. Legal guardians may request deletion by emailing the Data Protection Officer.
You may request, at any time and free of charge:
Requests via email at [email protected]. We respond within 15 days.
When we offer services to people in the European Union, we also comply with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679).
Once these periods end, the data is deleted or anonymized.
We use three categories of cookies:
You can accept or decline non-essential categories in the banner shown on your first visit, change your choice at any time through the "Cookie preferences" link in the footer, or manage cookies in your browser settings.
We use technical and administrative measures to protect your data: encrypted connections (HTTPS), internal access controls, environment segregation, and monitoring. No system is 100% breach-proof, but we maintain an incident response process and will notify data subjects and the ANPD if a relevant security incident occurs, as required under Art. 48 of the LGPD.
We may update this policy to reflect changes in our services or in the law. The version in effect is always the one published on this page, identified by the date at the top.