Arquivo · noindex

Terms of Use

Versão: 2026-08-04 (4 de agosto de 2026)

Este é um arquivo histórico para fins de transparência e prova documental. A versão vigente está em Termos de Uso.

1. About These Terms

Estes Termos de Uso regulam a contratação e a utilização dos serviços oferecidos pela GoFollowers, por meio do site gofollowers.com.br.

By placing an order or using the site, you state that you have read, understood, and agree to the conditions described below, as well as our Privacy Policy and our Refund Policy, which form part of this document. If you disagree with any point, do not use the services.

2. Who Can Place an Order

The services are intended exclusively for people over 18 years old, or minors duly represented by their legal guardians.

By placing an order, you state that:

you own the profile, channel, or content provided in the order, or you have the owner's express authorization to place the order on their behalf;
the information provided is true and accurate;
you're using a payment method that belongs to you, or that you're authorized by its owner to use.

3. What We Offer

A Go Followers comercializa serviços de crescimento e engajamento para redes sociais — seguidores, curtidas, visualizações, comentários, inscritos e correlatos.

A execução técnica da entrega é realizada por parceiros especializados, sob coordenação da Go Followers. A Go Followers opera o site, o checkout, a coordenação da entrega ao destino informado por você e o suporte ao cliente. A Go Followers é a fornecedora dos serviços perante o cliente final.

We are not affiliated with, endorsed by, or sponsored by Instagram, Meta, Google, TikTok, YouTube, Facebook, X (Twitter), Spotify, SoundCloud, Kwai, Telegram, Twitch, Threads, Kick, Reddit, or any other platform mentioned. Third-party brands and names belong to their respective owners and are used only to identify the service.

4. How Buying Works

You choose the platform, the service, and the quantity you want.
You only provide the link or @ of the public profile/content — we never ask for your password, under any circumstances or through any channel.
Access to the "My Orders" area is done using only the @ you provided, with no password. The identifier is saved on your device to make it easier to come back.
Payment is processed by partner payment gateways, using the methods available at checkout for your country (such as bank transfer or local payment methods).
Delivery starts after payment is confirmed, within the estimated timeframe shown on the chosen service's page.

The timelines shown on service pages are estimates for starting and finishing delivery, subject to the availability of each partner's delivery channels.

5. Prices and Pricing Errors

Prices on the site are shown automatically converted into this version's currency and may change at any time, without prior notice. The valid price is the one shown when you complete the order.

Em caso de erro evidente de precificação — falha de sistema, valor manifestamente incompatível com o mercado ou erro de digitação — a Go Followers poderá cancelar o pedido e estornar integralmente o valor pago, comunicando o cliente pelos canais oficiais.

6. Prohibited Use

You are expressly prohibited from using the services:

on third-party profiles, channels, or content without the owner's authorization;
on profiles belonging to minors;
on content that promotes illegal activity, hate speech, discrimination, violence, disinformation, fraud, or adult material;
to simulate public support in an election context, in violation of applicable election law;
with the aim of harming, defaming, or manipulating a third party's reputation;
through automation, unauthorized resale, reverse engineering, or attempts to get around the platform's limits, coupons, or promotions.

Confirming any of these situations authorizes immediate cancellation of the order, with no right to a refund, and a block on future orders.

7. Customer Responsibilities

For the service to be delivered correctly, you must:

keep the profile or content public throughout delivery, when applicable to the service ordered;
correctly provide the @, link, destination, and quantity when placing the order;
not change your username while the order is in progress;
not simultaneously use similar third-party services that could conflict with delivery.

Orders processed to an incorrect destination provided by the customer are not eligible for re-delivery or a refund, as set out in the Refund Policy.

8. Guarantees and Service Limits

We offer a refill guarantee for natural drops, within the period shown on each service's page (R30, R60, R120, etc.). Services marked "SR · No refill" don't include this guarantee, and that condition is shown on the card before you buy.

We don't guarantee specific results in sales, organic reach, conversion, or algorithm performance. The services increase metrics in an assisted way; the final outcome also depends on your content, niche, and strategy.

9. What Exactly You're Ordering

This section defines the subject matter of the contract. Read it carefully, because it determines when an order is considered fulfilled.

What's included in the service you ordered:

delivery of the quantity ordered to the destination (profile, link, or content) you provided;
the start of delivery within the estimated timeframe shown on the service page;
the refill guarantee for the period shown on the service card (R30, R60, R120, etc.), when applicable;
support for tracking your order through official channels.

What's NOT included in the service you ordered:

the delivered metric staying in place indefinitely after the refill period ends;
the metric being maintained if the destination platform runs a sweep, adjustment, or removal of accounts and interactions;
any result in organic reach, spontaneous engagement, conversion, sales, or algorithm performance;
the service's approval by, tolerance under, or compatibility with the destination platform's internal policies.

Growth and engagement services are, by nature, a best-effort obligation regarding permanence and a results-based obligation regarding delivery: we commit to delivering the quantity ordered and to refilling drops within the guarantee period, not to ensuring the metric stays in place indefinitely.

How we measure delivery: we consider an order fulfilled when execution records (system logs, with date, time, and volume) show delivery of the quantity ordered to the destination provided, allowing for a natural variation of up to 5% more or less. These records are available on request through support.

10. Events Beyond Our Control

A Go Followers não opera, controla nem influencia as plataformas de destino (Instagram, TikTok, YouTube, Spotify, Facebook, X, Kwai, Telegram, Twitch, Threads, Kick, Reddit e demais).

Unilateral changes made by these platforms — algorithm changes, account sweeps, removal or adjustment of metrics, reach limits, or restriction or suspension of profiles — constitute an exclusive act of a third party, a circumstance excluding liability under art. 14, § 3, II, of Brazil's Consumer Protection Code.

Likewise, we're not liable for events of fortuitous cause or force majeure, under art. 393 of the Civil Code, including prolonged unavailability of third-party infrastructure, payment processor failures, and interruptions resulting from a legal or judicial order.

Nothing in this section removes our responsibility for correctly delivering the service you ordered, for the refill guarantee described in section 9, or for the rights guaranteed under the Consumer Protection Code.

11. Right to Refuse or Cancel Orders

A Go Followers reserva-se o direito de recusar, suspender ou cancelar pedidos, com estorno integral do valor pago, nas seguintes situações:

well-founded suspicion of fraud, misuse, or unauthorized payment;
a profile, link, or destination that doesn't exist, is private, invalid, or unavailable;
technical unavailability of the delivery channel with the executing partner;
violation of these Terms.

12. Payments, Refunds, and Cancellation

You can request a refund review within 7 (seven) calendar days of payment confirmation. The full conditions are in the Refund Policy.

Em resumo: pedidos não iniciados ou com falha comprovada da Go Followers têm prioridade de estorno; após o início da entrega, a análise pode resultar em reposição, continuação da entrega ou reembolso parcial proporcional.

Chargeback: we strongly recommend contacting us before filing a dispute with your bank or card issuer. Disputes filed without prior contact will be answered to the gateway with the order's full history and delivery logs, and abusive disputes may result in a block on new orders.

13. Data Protection

The processing of personal data is governed by our Privacy Policy, in compliance with Brazil's General Data Protection Law (Law 13,709/2018).

To reiterate: we never ask for your social media password. Be wary of any contact requesting that information in our name.

14. Intellectual Property

O site gofollowers.com.br, sua marca, logotipo, layout, textos, ferramentas gratuitas, códigos e demais elementos são de titularidade da GoFollowers ou de seus licenciantes, protegidos pela legislação de propriedade intelectual.

Reproduction, copying, automated scraping, distribution, or commercial use without prior written authorization is prohibited.

15. Site Availability

We work to keep the site continuously available, but we don't guarantee uninterrupted operation. Scheduled maintenance, third-party infrastructure failures, or force majeure events may cause temporary unavailability, without creating any right to compensation.

16. Consumer Rights

Brazilian consumers are guaranteed all the rights set out in the Consumer Protection Code (Law 8,078/1990), including the right of withdrawal on orders that haven't started, within 7 (seven) days of placing the order, under art. 49 of the CDC.

17. Changes to These Terms

We may update these Terms periodically to reflect changes in the service, in payment methods, or in the law. The version in effect is always the one published on this page, identified by the last-updated date at the top and by the version identifier (e.g., 2026-08-04).

Substantial changes will be announced with a notice on the site. The version history is available at Terms — Version History.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil.

Any disputes shall be settled by the competent court under Brazilian law, without prejudice to the consumer's right to file suit in the courts of their place of residence, under art. 101, I, of the Consumer Protection Code.

19. Deadline for Reporting Defects

Under art. 26, I, of the Consumer Protection Code, the deadline for reporting apparent or easily noticeable defects in non-durable services is 30 (thirty) days, counted from the completion of delivery.

This deadline is separate from the 7-day period for requesting a refund review (Refund Policy) and from the refill guarantee period shown on each service's card.

20. Delivery Records as Evidence

Você concorda que os registros eletrônicos mantidos pela Go Followers e por seus parceiros de execução — logs de pedido, data e hora de início e término, volume entregue, destino informado, IP e identificador de pagamento — constituem meio de prova válido para comprovação da execução do serviço, nos termos do art. 411, II, do Código de Processo Civil e da Lei 12,965/2014 (Marco Civil da Internet).

These records are kept for 5 (five) years and can be requested at any time through official channels.

21. Dispute Resolution

Before turning to any other channel, please talk to our support team first: most situations get resolved within a few hours.

If no agreement is reached, you can file your complaint with:

consumidor.gov.br — the federal government's official platform, where we respond within 10 days;
Reclame Aqui, where we keep active support;
The Procon office for your city or state.

This section does not restrict your right to access the courts, guaranteed by art. 5, XXXV, of the Federal Constitution.

22. Orders Placed by a Legal Entity

When the order is placed by a legal entity or by a professional who uses the services as an input for their own economic activity — agencies, ad managers, marketing consultancies, resellers — this is not a consumer relationship, and the Consumer Protection Code does not apply.

In these cases, the following specific conditions apply:

a responsabilidade total da Go Followers, por qualquer causa, fica limitada ao valor efetivamente pago pelo pedido que originou a controvérsia;
there is no duty to compensate for lost profits, indirect damages, loss of contracts, data loss, or reputational harm;
the party placing the order is solely responsible to their own end customers, and states that they have obtained express authorization from them to place the order;
o contratante isenta e indenizará a Go Followers de qualquer demanda apresentada por seus clientes finais decorrente do uso dos serviços;
the right of withdrawal under art. 49 of the CDC does not apply.

Qualification as a legal entity is established by providing a CNPJ when placing the order, or by objective evidence of professional use of the services.

23. Contact

Questions about these Terms:

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